To qualify for a return, the items must be in pristine condition, unused, and in their original packaging with any seals intact. Kindly inform us of your intention to return the items, and we will promptly provide you with a unique returns number and the correct address for the return. It is important that you affix the provided returns label to the package and obtain a postage receipt as proof, as you will be held responsible for any possible loss during transit.
For our valued international customers, we understand that the return process may differ. Therefore, please reach out to our dedicated team at firstname.lastname@example.org for detailed instructions on returning items from overseas.
Rest assured that if you choose to exchange your purchase for alternative items, we will take care of the dispatch of your replacement order, ensuring a seamless shopping experience for you. Exchange items must be unused, in their original packaging and with any seals intact.
Shop with confidence at The BoB, knowing that we are committed to providing exceptional customer service and satisfaction. If you have any further queries or concerns regarding returns or exchanges, please do not hesitate to contact our team at your convenience.